Terms and conditions of use

Terms and Conditions for Gifts and Chuckles:

Terms and Conditions

1. General

By accessing or using the Gifts and Chuckles website, you agree to be bound by these terms and conditions. We reserve the right to update or modify these terms at any time without prior notice.

2. Products and Services

All products are subject to availability. We reserve the right to modify or discontinue products without notice.

Images on the website are for illustrative purposes only. Actual product colors or details may vary slightly.

3. Orders and Payment

Orders are confirmed only after payment is completed or agreed upon terms are fulfilled (e.g., payment on delivery for Nairobi orders).

Payment on delivery is available within Nairobi only. Orders outside Nairobi must be prepaid.

4. Shipping and Delivery

Orders within Nairobi are dispatched the same day and delivered within 24 hours.

Countrywide deliveries are handled by trusted couriers and may take up to 48 hours.

Shipping fees cover handling, packaging, and transport costs, and vary based on weight and destination.

We advise grouping items into a single order, as separate orders will incur individual shipping fees.

5. Returns and Refunds

Returns are accepted within 7 days for defective or damaged items. Contact us at [insert contact information] to initiate a return.

Items must be unused and in their original packaging to qualify for a refund or replacement.

Shipping costs for returns are the responsibility of the customer unless the return is due to our error.

6. Liability

Gifts and Chuckles is not liable for delays or damages caused by third-party couriers.

We take all necessary precautions to ensure safe packaging, but customers assume the risk of damage during transit.

7. Privacy Policy

Your personal information is collected and used in accordance with our Privacy Policy.

We will not share your information with third parties except as required to fulfill your order or comply with legal obligations.

8. Intellectual Property

All content on our website, including text, images, and logos, is the property of Gifts and Chuckles and may not be used without prior written consent.

9. Governing Law

These terms are governed by the laws of [insert your jurisdiction]. Any disputes will be subject to the exclusive jurisdiction of the courts in Kenya.